Eta Rent A Car is a growing brand by making significant investments in car rental sector in a very short time with the motto of "a brand new car rental experience". By the help of increasing number of service points regularly, it aims to be one of the leading companies in the sector in a short time.
OUR MISSIONTo create a difference in car rental sector by developing a system based on customer satisfaction with our high quality understanding, customer-oriented approaches, trained and expert employees.
OUR VISIONTo create happy and loyal customers by offering them reasonable prices and high quality standards. To continue its operation in car rental field with its innovative approaches, customer-oriented service structure and experienced team.
OUR PRINCIPLES- To carry out our works and operations in accordance with the legal regulations and rules of the country that we are operating in.
- To increase customer satisfaction by improving service performance and quality by using resources efficiently and effectively. To gain new customers.
- To create mutually beneficial collaborations with our customers, to ensure absolute and uninterrupted customer satisfaction.
- To ensure the security of personal information for all customers, business partners and employees.
- To eliminate the conditions that pose a threat to environmental health and safety.
- To give importance to institutionalization.
- To protect our corporate identity against all kinds of abuse that may cause damage.
- To provide equal opportunities to our employees.
- Not leaving the principle of honesty in all our activities.
- Making quick decisions and implementing them.
- Protecting the rights of customers, business partners and employees.
